If you are a current SkyTics Client please call (406) 552-1811 and select option 3 to connect to Client Customer Service. If your question is not urgent, please email us at customer_service@skytics.com.
You may also use Skype to contact us. Our ID is SkyTics.
If you are a patron having trouble finding your tickets try the remedies below.
Did you request your tickets to be emailed?If you did not receive an email, check your spam and junk filters to make sure the email was not filtered. Look for an email sent on the day and at the time you made your purchase. The phrase "Ticket Invoice" will be in the subject line of the email. The email is generated as soon as your order is complete, so when you see your Invoice on the screen after your purchase the email has already been sent. If you printed your invoice, verify the email listed on it is correct. If you cannot find the email or the email address is incorrect, contact the site from which you purchased tickets.
I see the email but I don't see my tickets.The tickets email is generated as soon as your order is complete. This email includes a link "Print My Tickets". Click on the link to print your tickets. If this link does not take you to a web page displaying your tickets, email customer_service@skytics.com, or if it is urgent and during normal business hours (8:00am - 5:00pm M-F pacific) you may call 1-800-947-2393 and select option 2 for ticket assistance.
Did you request physical tickets to be delivered?If you did not receive your tickets in the specified timeframe, first check your printed invoice to verify the shipping information listed on it is correct, and then contact the web site from which you purchased tickets and locate their customer support number.
